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FAQs and troubleshooting
A curated list of the most commonly asked questions by Recruitee customers
16 articles
Reset your password
How do I delete my user account?
How do I delete my company account?
What to do when your account is blocked
What system requirements does Recruitee have?
Why Recruitee no longer supports Internet Explorer
Why was my candidate's CV not parsed correctly?
How do I restore recently deleted candidates?
How do I submit a feature request?
How to resolve mailbox connection issues?
How to resolve calendar connection issues?
How to set up permissions in Microsoft Entra ID for syncing mailboxes, calendars, and meeting rooms with Recruitee
What does our free trial entail?