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FAQs and troubleshooting
FAQs and troubleshooting
A curated list of the most commonly asked questions by Recruitee customers
17 articles in this collection
Written by
Recruitee Content,
Imke,
and
Mat
What system requirements does Recruitee have?
Written by
Recruitee Content
Updated over a week ago
Why Recruitee no longer supports Internet Explorer
Written by
Imke
Updated over a week ago
Why was my candidate's CV not parsed correctly?
Written by
Imke
Updated over a week ago
How do I restore recently deleted candidates?
Restore candidate profiles up to seven days after their deletion
Written by
Imke
Updated over a week ago
How do I submit a feature request?
Submit your ideas and we will keep you in the loop
Written by
Imke
Updated over a week ago
How to resolve mailbox connection issues?
Written by
Mat
Updated over a week ago
How to resolve calendar connection issues?
Written by
Mat
Updated over a week ago
What does our free trial entail?
Written by
Imke
Updated over a week ago
How do I delete my user account?
Written by
Imke
Updated over a week ago
How do I delete my company account?
Written by
Imke
Updated over a week ago
What to do when your account is blocked
Written by
Recruitee Content
Updated over a week ago
Pricing
How does Recruitee's pricing work?
Written by
Imke
Updated over a week ago
How do I upgrade my subscription?
Get more job and talent pool slots for your hiring needs
Written by
Recruitee Content
Updated over a week ago
How is my payment calculated when I upgrade or downgrade?
What you will pay when you upgrade or downgrade
Written by
Imke
Updated over a week ago
Where can I find my invoices?
View and download your invoices in your Billing settings.
Written by
Recruitee Content
Updated over a week ago
How do I update my billing details?
Change your payment details and view your invoices in your Billing settings.
Written by
Imke
Updated over a week ago
How do I cancel my subscription?
Written by
Imke
Updated over a week ago