FAQs and troubleshooting
A curated list of the most commonly asked questions by Recruitee customers
17 articles in this collection
Written by Recruitee Content and Imke
Written by Recruitee Content and Imke
What system requirements does Recruitee have?
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
Why was my candidate's CV not parsed correctly?
Written by Imke
Updated this week
Updated this week
How do I restore recently deleted candidates?
Restore candidate profiles up to seven days after their deletion
Written by Imke
Updated over a week ago
Updated over a week ago
How do I submit a feature request?
Submit your ideas and we will keep you in the loop
Written by Imke
Updated over a week ago
Updated over a week ago
Cookies on your careers site
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
What does our free trial entail?
Written by Imke
Updated over a week ago
Updated over a week ago
How do I delete my user account?
Sorry to see you go!
Written by Imke
Updated over a week ago
Updated over a week ago
How do I delete my company account?
Written by Imke
Updated over a week ago
Updated over a week ago
What to do when your account is blocked
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
Terms of service
What are Recruitee's terms of service?
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
Pricing
How does Recruitee's pricing work?
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
How do I upgrade my subscription?
Get more job and talent pool slots for your hiring needs
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
How is my payment calculated when I upgrade or downgrade?
What you will pay when you upgrade or downgrade
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
Where can I find my invoices?
View and download your invoices in your Billing settings.
Written by Recruitee Content
Updated over a week ago
Updated over a week ago
How do I update my billing details?
Change your payment details and view your invoices in your Billing settings.
Written by Imke
Updated over a week ago
Updated over a week ago
How do I cancel my subscription?
Written by Recruitee Content
Updated over a week ago
Updated over a week ago