FAQ - Candidates

We offer a number of filters in the Candidates section, which you can combine to achieve your preferred list of candidates. Some filters can be either positive ('is'), or negative ('is not').
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Please review the following article for more tips on the available filtering options, so that you can tailor the candidates list to best fit your needs: Search your candidate database.

If you would like to share the candidates with someone with no access to your Tellent Recruitee account, please follow these steps:

1. Navigate to the Candidates section.

2. Select the candidate profiles you wish to share and click 'Share' from the Bulk actions menu.
3. Select the 'Create new public link' option.

4. Select what data should be visible in the shared candidate profiles.

5. Decide how long your shared candidate profiles will be accessible by using the option 'Link expires on". Please note that the expiration date can be adjusted later.

6. Click on 'Continue'.

In the final step, you have the option to copy the sharing link, or enter email addresses that the candidates should be shared with.

Yes - while the personally identifiable information of the deleted candidates is permanently removed from our database, we still retain anonymized data, which can be used for reporting. Simply activate the 'Include deleted candidates' toggle when configuring your report.

The blue dot indicates that you have unread notifications related to the candidate. You can see this when hovering over this blue circle:
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Once you mark the notification as read, or click on the notification in Tellent Recruitee, the dot will be removed.
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💡 Note: If you have turned off all Web notifications, the blue dot will not be displayed.

If a team member does not have access to the Mailbox feature, then for privacy reasons, they won't be able to view any of the files that were sent as email attachments.

This can be resolved by adjusting the team member's Hiring Role. You can learn more about user roles and permissions in this article: Hiring roles.

The easiest way to learn the candidate ID is by viewing the candidate's profile and extracting it from the URL:
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- Navigate to the Candidates tab and open a candidate profile

- Check the URL, the candidate ID directly follows 'candidate=':

Administrators in the company can also find the candidate ID by viewing the Audit Logs related to said candidate. Please note that logs are available for 30 days, so finding the candidate ID requires an action being performed on the candidate's profile within that period.
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You can search the Audit Logs for the candidate's name and search for "id": under "candidate": (see example below)

When a candidate arrives on your Careers Site, we check the source parameter in the URL (e.g. https://{company}.recruitee.com/o/example-job?source=LinkedIn) and assign a source tag based on that value (in this example, the source tag would be: LinkedIn).
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Alternatively, if there's no source parameter in the URL, source tags are added to candidates in Tellent Recruitee by reading the HTTP referer value stored in the candidate's web browser upon applying.

The HTTP referer attribute may be empty if the candidate did one of the following:

- entered the site URL in the browser address bar itself

- visited the site by a browser-maintained bookmark

- visited the site as the first page in the window/tab

- clicked a link in an external application

- switched from a HTTPS URL to a HTTP URL

- switched from a HTTPS URL to a different HTTPS URL

- has security software installed (antivirus/firewall/etc) which strips the HTTP referer from all requests

- is behind a proxy which strips the HTTP referer from all requests

- visited the site programmatically (e.g. via cURL) without setting the HTTP referer header
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The source tag may also be missing for candidates who are created manually, without a source tag being assigned to them by a team member.

No, it is currently not possible to revert a merge of candidate profiles. Before merging candidates, you will be informed that the action cannot be undone.

Recruitee detects duplicate candidate profiles based on candidate email addresses and phone numbers.
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If multiple candidates are found to have the same phone number or email address, Recruitee will signal the potential duplicates above the candidate profile and will show an option to merge the profiles into one - we strongly advise reviewing all of the potential duplicates before merging.
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Since the action is irreversible, the only way to separate merged candidates is manual distribution of the data from the merged profile to newly created candidate profiles. However, please note that some data loss is inevitable (e.g. existing email threads cannot be reassigned).

Archiving a job changes the status of the job itself, without directly affecting the candidate data. However, depending on your GDPR automation settings, some candidates in archived jobs may be automatically deleted when their consent period expires, if they are not hired, or also assigned to another active job or talent pool.
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Please review your GDPR settings, if you'd like to ensure that candidates in your archived jobs are not affected by automatic deletion.
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Additionally, please note that deleting a job may affect your candidate data and Analytics, as some details of the candidates' placements will be lost.

You can assign a candidate to another Job, or Talent Pool by accessing the candidate profile and clicking on the +Assign button.
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It's also possible to do this in bulk, in the Candidates tab. You can learn more about assigning candidates to jobs and talent pools in this article: Assign, remove, and delete candidates in jobs/talent pools.