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FAQ - Jobs

Updated this week

Why does my created event show incorrect job data?

This applies only when the multi-language feature is activated:

Events are initially set to the language configuration specified by the team member who created them, unless only one language is available.

Initially, you may observe limited languages available for a job. However, by visiting the language settings within the job and enabling additional languages, you can uncover potential translations that might have been added previously 💡

Please exercise caution when duplicating a job, as all translations from the original job will still be accessible in the system and may automatically apply to the newly duplicated job.

Disabling a specific language will impact the languages available on the job page on your Careers site, but the translation will persist in the database and within Tellent Recruitee. Be aware that disabling a language solely prevents the job posting from being displayed on the Careers site in that particular language.

Example:

Let's say your account is configured in German. The event is initially created in German, and if the multi-language feature is enabled in your company settings, we'll import the job's German translation (if available) from the database.

Solution:

To address this issue, you should either remove the German translation or correct it within the job's translation.


Is Tellent Recruitee using AI when creating a job?

You have the option of using AI to help generate job descriptions and requirements. You can learn more about the available AI features here.


How can I change the auto-confirmation email for a single job?

You can set the auto-confirmation for a single job in two ways:

Managing Auto-confirmation email templates
Navigate to to Settings > Templates > Email templates and create a new auto-confirmation email template, then assign it in the Application tab when editing the job. You can learn more about creating auto-confirmation templates here.

Job editor
You can open the job editor and navigate to the Application tab. Editing the auto-confirmation email will switch it from the currently assigned template to 'custom for this job'. Please remember that once you start using a custom auto-confirmation email for a job, changes made to the default template will no longer be carried over to that job.


How can I find the job/offer ID (to be used for API)?

You can locate your job/offer ID with the following steps:

Via a candidate profile

  • Open the job's pipeline

  • Click on any candidate within this job

  • You will find the ID of the job in the URL (offerid={id})

In the job editor

  • Navigate to the jobs tab

  • Click on the Edit button to open job editor

  • You will find the ID of the job in the URL (job-editor:{id})

Note: The ID that starts with # and contains both letters and numbers (found next to your job's title) can't be used for API purposes.


How can I change the banner/background image per job?

To change the cover image for a specific job in your account, please follow these steps:

  • Navigate to the Jobs tab in Tellent Recruitee and locate the job for which you'd wish to change the cover photo.

  • Click on the "Edit" button next to the job to open the job editor.

  • In the Job details section, scroll down to find Job cover image.

  • Click on "Add a new image" to upload the job cover image from your hard drive.

To ensure that the job cover image is displayed on your Careers site, you need to add it to your job details page in your CareersHub. Here's how to do it:

  • In your CareersHub, go to the "Job details page"

  • Locate the "Job headline" section and start editing it.

  • Switch to the "Colors & background" in the menu on the right.

  • Click on "Backgrounds" and then Image, or click the "+" button to add a new Image if you currently have no image added.

  • Make sure to toggle on the "Job cover image" option in this menu:

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