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FAQ - Jobs
Updated over a week ago

Why does my created event show incorrect job data?

This applies only when the multi-language feature is activated:

Events are initially set to the language configuration specified by the account user who created them, unless only one language is available.

Initially, you may observe limited languages available for a job. However, by visiting the language settings within the job and enabling it once, you can uncover potential translations that might have been added. 💡

Please exercise caution when duplicating a job, as all translations from the original job will still be accessible in the system and may automatically apply to the newly duplicated job.

Disabling a specific language will impact the careers page, but the translation will persist in the database and within Recruitee. Be aware that disabling a language solely prevents the job posting from being displayed on the careers site in that particular language.

Example:

Let's say your account is configured in German. The event is initially created in German, and if the multi-language feature is enabled in your company settings, we'll import the job's German translation (if available) from the database.

Solution:

To address this issue, you should either remove the German translation or correct it within the job's translation.


Is Recruitee using AI when creating a job?

You can use AI for helping to create job descriptions and requirements. Find more information here.


How can I change the auto-confirmation email for a single job?

You can set the auto-confirmation per job in two different places:

Managing Auto-confirmation email templates Create auto-confirmation email templates and select a default one.

Job Settings If you want to use a different template for a job, simply pick an auto-confirmation email template in the Workflow settings of the job or adjust it there to make the email custom for the particular job.


How can I find the job/offer ID (to be used for API)?

You can locate your job/offer ID with the following steps:

Via a candidate profile

- Navigate to a job

- Click on any candidate within this job

- You will find the Offer ID of the job in the URL after offerid=

On the careers site

- Navigate to the desired job

- Right-click and choose 'Inspect' to open Developer Tools

- The Offer ID will be shown in the first line of the body in the Elements Tab

Note: The job ID that contains letters and numbers can be found when editing a job next to the title. It cannot be used for API.


How can I change the banner/background image per job?

To change the cover image for a specific job in your account, please follow these steps:

  1. Select the specific job for which you want to change the cover photo.

  2. Click on the "Edit" option located at the top right corner.

  3. From the menu on the left, navigate to "Job posting" and scroll down to "Cover image."

  4. Click on "Add a new image" and select the image you would like to upload.

Please note that to ensure this image displays correctly on your career site, you need to enable the "Job cover image" toggle in your career hub. Here's how to do it:

a. In your career hub, go to the "Job details page."

b. Within this section, locate "Job headline" and edit this section.

c. Go to "Colors and background."

d. Click on "Background" and choose an image.

e. Make sure to enable the "Job cover image" option from this menu.

By following these steps, you can successfully change the cover image for a specific job and ensure it displays correctly on your career site.

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