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FAQ - CV/Resume
Updated over 2 months ago

How can I bulk export my CVs?

In order to bulk export your candidate's CV's you will need to make use of our API documentation. You can find the link to it here.

Please keep in mind that you might require a developer's help in order to navigate and make use of the API documentation.

Example requests you might find helpful:


Why does using the job email address not create candidate profiles automatically?

Sometimes CV might not be parsed so the candidate profile won't be created automatically.

There are a few things that you should keep in mind when sending CVs to the job inbox:

- Always attach (only) one real CV in PDF format per email sent to a job inbox. This ensures that the system parses the correct file and converts it into a candidate profile in Recruitee. Additional attachments might be incorrectly recognized as a CV.

- Always write a subject line for the email sent to a job inbox.

- Do not add a third person to the email as CC.

- The CV needs to include an email address in order to be parsed. Images or non-standard formatted text won’t be parsed. When you can find the email in the CV file using the ctrl+F shortcut and it looks normal when you copy-paste it into TextEdit/Notepad (there are no spaces between letters or weird characters) then the CV should be parsed.

You can find more recommendations in this article about why the candidate's profile is not created automatically.

You can then easily manually convert the email into a profile.


Why is the candidate name incorrect after their profile was created from the email?

The name and email address fields are pre-filled with the data added to the attached CV file. If the pre-filling process does not work, the parser will then use the email sender's data, while the text of the email will be added as a cover letter.

It's possible to manually adjust any details that do not match or are missing (e.g. name, email address, phone number, etc.).


Why can't I view CVs?

Check if your browser is up to date. CVs might display as blank on older browser versions. Your browser version needs to be at least 120. If you don't have an option to update your browser you should reach out to your IT department.

In the meantime, you should be able to view CVs in a new window. You can also try using another browser.

Please contact our Support if you use the latest browser version, but still experience issues with viewing CVs.


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