Departments group your jobs by the team that’s hiring — Engineering, Sales, Customer Support — so your recruiters can filter and report on them, and candidates can browse your careers site by the area they’re interested in.
Departments are shared across the Tellent platform, which means you create and manage them in the Tellent Admin Center rather than in Tellent Recruitee. You then assign a department to each job from the job editor in Tellent Recruitee.
Note: To create, edit, or delete a department, you need the permission that covers your company structure in the Tellent Admin Center — Manage organization structure on newer accounts, or Manage users on accounts that haven’t been moved over yet. Ask your admin if you’re not sure which applies to you. Anyone who can edit a job can still assign an existing department to it.
Open your department settings
Open Settings in the top-right corner and click Departments in the sidebar.
If you don’t have the right permission, the Departments tab will not be visible. Your admin can grant it from the Admin Center.
Tip: If you are already editing a job, open the Department field in the job editor and click the gear icon at the top of the dropdown menu.
Create a department
Every department needs a name. That name shows up across the Tellent platform, so keep it recognizable to the whole company rather than to recruiters alone. Here’s how to add one:
On the Departments page, click New department.
Enter a Department name.
Click Create department.
You’ll see a Department added confirmation, and the department’s details open right away so you can add team members to it.
Note: A department name can be up to 255 characters, and two departments can’t share the same name. If the name is already taken, you’ll see A department with this name already exists.
Assign a department to a job
A job can belong to one department, and you pick it while you’re creating or editing the job:
Open the job and go to the Job details tab.
Click the Department field.
Search for the department you want and select it.
Save the job.
To remove a department from a job, click the x at the end of the Department field and save.
Note: You can’t create a new department from the job editor anymore. If the one you need is missing, click the gear icon at the top of the Department dropdown menu to jump to your department settings, add it there, and come back to the job.
Tip: Assign a department before you publish. Your careers site filters, your jobs widget, and your reports use this field, so a job with no department shows up under Without department in those places.
Edit or delete a department
Renaming a department updates it in the places where it’s used, so there’s no need to change the jobs themselves:
On the Departments page, click the department you want to change.
Click the ⋯ menu in the top-right corner of the dialog.
Choose Edit department to rename it, or Delete department to remove it.
Important: Deleting a department can’t be undone. Its members may lose access to everything that was shared with that department, including jobs, candidates, tasks, reports, and surveys. You have to select the I understand that removing a department can’t be undone checkbox before the Delete department button becomes available. Deleting a department does not delete any team member accounts.
Note: If a department is synced from Okta or another identity provider (the service your company uses to manage sign-ins), you’ll see an information box saying so, and the Edit, Delete, and member options are unavailable.
Translate department names for your careers site
If your company posts jobs in more than one language, you can translate each department name so candidates see it in the language they’re browsing in:
On the Departments page, open a department and choose Edit department — or create a new one.
In the Recruitee translations box, click the language you want to work in.
Enter the Department name for that language.
Save the department.
The language switcher shows how many fields you’ve translated in each language, and the Departments list shows a progress circle for each department, so you can see at a glance what’s still missing.
Note: The Recruitee translations box only appears once you’ve turned on Enable multiple languages in Settings > Company settings > Languages in Tellent Recruitee. See How do I enable multiple languages for my jobs? for the full setup.
Tip: Translate a department into every language you publish jobs in. An untranslated department shows its default name instead, so a candidate reading a job in French could still see Customer Support in the filter list.
Use departments across Tellent Recruitee
Once your jobs have departments, you can use the Department field in these places:
On the Jobs page, group, sort, or add a Department column to your list.
In candidate search, filter on Job department is or Job department is not.
In Settings > Requisition approvals, turn on Assign departments to flows so the department chosen on a requisition (a request to open a new job) picks the approval flow automatically.
In workflow automations, add a condition on the job’s department.
In email templates, insert the Job’s department merge field (a placeholder that fills in the job’s department for you).
In Settings > Jobs widget, turn on Filter by departments or group the widget by department.
Show departments on your careers site
Candidates can use departments to filter a long list of jobs by team. You set this up for each job list section in the careers site editor:
Open your careers site editor and select the job list section you want to change.
Under Filters, click Edit filters visibility and turn on Department.
Use Group by to group the list by department, or set up tabs by department.
For a table layout, click Edit table columns and turn on Department.
Publish your changes.
Build a careers page for a single department
To give a team its own careers page, such as an Engineering page, use a featured jobs prefilter (a filter that is set in advance) instead of a regular filter:
Select the job list section and open Featured jobs.
Set Filter jobs by to Department.
Click Add department and choose the departments this section should show.
Turn on Show department if you want the department name on each job card.
Note: If you see No department added to any job offer in the prefilter, none of your published jobs have a department yet. Assign departments to your jobs first, then come back.
Tip: Candidates can also subscribe to job alerts by department. Turn on Department under your job alert preferences so they only hear about openings on the teams they care about.
How teams use departments
Here are three ways teams use departments in Tellent Recruitee.
Make a long list of jobs easier to browse
A retailer has 60 open roles. It creates four departments: Stores, Distribution, Technology, and Head Office. It then assigns a department to each job and groups the job list on its careers site by department. Candidates can browse jobs by team instead of scrolling through one long list.
Send requisitions to the right approval flow
A company wants a manager to approve each new job before it goes live. It turns on Assign departments to flows in Settings > Requisition approvals. When someone submits a requisition (a request to open a new job), the department they select decides which approval flow (the steps and people that approve the request) the request follows. Requisitions for departments without their own flow use the default flow.
Show department names in each language
A Belgian company publishes jobs in Dutch, French, and English. It translates each department name into all three languages. Candidates who browse the careers site in French then see Service client instead of Customer Support.
Frequently asked questions
Can a job belong to more than one department?
Can a job belong to more than one department?
No. A job can belong to one department. To change it, open the job, go to the Job details tab, click the Department field, and select a different department.
Why can’t I create a department from the job editor?
Why can’t I create a department from the job editor?
Departments are managed in the Tellent Admin Center, so you can’t create a new one from the job editor anymore. Click the gear icon at the top of the Department dropdown menu to open your department settings, add the department there, and then go back to the job.
Can I merge two departments?
Can I merge two departments?
Not directly. Rename one to the name you want to keep, reassign the jobs from the other to it, then delete the empty one.
What happens to my jobs if I delete a department?
What happens to my jobs if I delete a department?
The jobs stay, but they lose the department and show up as Without department in lists and filters.