These templates serve as copy-based examples to quickly create templates and automations in the WhatsApp Hiring backend. These can of course be customized. Please make sure to follow the guidelines for creating WhatsApp message templates.
1. Create template
Copy the desired template and paste it into the WhatsApp Hiring backend as a new template.
2. Configure placeholders correctly
The templates already contain placeholders such as [candidate.first], [interview.date], etc.
These must be mapped correctly in the backend:
Mark the placeholder in the message text
Link it to the corresponding dynamic field in WhatsApp Hiring
This ensures real candidate data is used automatically.
π Example:
β[candidate.first] β first name of the candidate
β
3. Automation in the pipeline
Select the correct pipeline
Choose the appropriate stage
Add the template as an automation / action
4. Result
Once a candidate reaches a specific stage, the corresponding WhatsApp template is sent automatically.
π© WhatsApp Hiring Templates:
β
π’ New
Template Name: wh_new (Utility)
β
Hello [candidate.first],
β
thank you for your application for the position [job_offer] with us.
We would like to inform you about the next step in the hiring process and invite you to a short phone interview π±
You can book a suitable time slot here π
:
β[event_scheduler:114976]
β
Kind regards,
The [company] team
π’ Phone interview
Template Name: wh_call (Utility)
β
Hello [candidate.first],
β
your appointment has been successfully scheduled!
β
ποΈ Date: [interview.date]
π Time: [interview.time]
π Event link: [interview.url]
β
No preparation is needed β we will call you.
We look forward to speaking with you π
π’ Evaluation
Template Name: wh_review (Utility)
Hello [candidate.first],
your application is currently being reviewed ππ©βπ»π¨βπ»
Our team is carefully evaluating your profile and will get back to you with the next steps soon.
[company] ππ
π’ Offer sent
Template Name: wh_offer (Marketing)
β
Congratulations [candidate.first] ππ
β
We have sent you an offer! ππΌ
Please check your email π§ and share your feedback with us.
β
We hope to welcome you to our team soon ππ₯³
π’ Hired
Template Name: wh_hired (Marketing)
β
Welcome aboard [candidate.full] ππ₯³π
β
You are officially part of the team πΌπ₯
We look forward to working with you π€β¨
β
See you soon!
β[company] πͺπ
β° Interview reminder
Template Name: wh_event_reminder (Utility)
β
Hello [candidate.first],
β
this is a reminder about your upcoming phone interview.
β
ποΈ Date: [interview.date]
π Time: [interview.time]
π Event link: [interview.url]
β
Please make sure you are reachable and in a quiet environment at the scheduled time.
If you are unable to attend, please let us know in advance.
We look forward to the conversation! π
β οΈ Important: Utility / Marketing classification
Each template is marked as either Utility or Marketing.
π This directly affects the cost per message:
Utility β transactional / process-related messages (lower cost)
Marketing β communication / engagement messages (higher cost)
You can check how your templates are categorized in your Meta WhatsApp Business account.


