Using standardized message templates in WhatsApp Hiring (formerly FunnelBridge) streamlines communication and saves time.
You can quickly send pre-approved, non-personalized messages, reaching candidates faster while ensuring consistency and compliance.
1. Navigate to the message templates section
In FunnelBridge, go to Settings > Manage message templates.
Click the Create a simple message template button.
2. Name and write your template
Enter a name for your message template and write the message text.
Keep the message clear and professional — this will be sent to candidates once approved.
3. Submit for approval
After clicking Create, the template is sent to Meta for approval, a process that may take anywhere from a few seconds to several minutes. During this time, the status will appear as PENDING.
Once approved, the status will be updated to APPROVED (marked in green), and your template will be ready.
If you want to add personalized customizations, such as placeholders for the candidate’s name, you must create the template directly in your Meta Business Manager.
📖 For setup instructions, refer to our article Create and manage complex message templates in Meta Business Manager.