With WhatsApp Hiring, candidates can independently book their interviews via the Event Scheduler. The entire process - from invitation to appointment confirmation - can be automated through WhatsApp, ensuring an efficient recruiting workflow.
Requirements
Before using the automation, the following prerequisites must be met:
An Event Scheduler link exists in Tellent Recruitee
A WhatsApp Message Template that contains the Event Scheduler link as a placeholder
An automation in WhatsApp Hiring to send the template
Step 1: Create an Event Scheduler in Tellent Recruitee
First, an Event Scheduler must be created in Tellent Recruitee. This allows candidates to independently book an interview.
Important: If Tellent Recruitee is connected to a calendar (e.g., Google Calendar or Outlook), booked appointments are automatically transferred to the linked calendar. This ensures all interview participants always have an overview of their schedules.
Steps:
Create a new Event Scheduler link in Tellent Recruitee if none exists
Define available time slots and participants
Ensure calendars are correctly connected
👉 Further reading: Event Scheduler in Recruitee – Create and Link Calendar
Step 2: Create a WhatsApp Message Template with Event Scheduler Link
To send the Event Scheduler automatically or manually, a WhatsApp Message Template must be created:
The template must contain the Event Scheduler link as a placeholder
Optional: additional placeholders (e.g., candidate data) can be used
The template must be approved by Meta
👉 Further reading: Creating WhatsApp Message Templates
Step 3: Set Up Automation to Send Invitations
To automate sending the invitation template, go to WhatsApp Hiring:
Select the pipeline stage in which the automation should be triggered
Choose the previously created Message Template containing the Event Scheduler link
Save the automation
Once a candidate reaches the defined stage, a WhatsApp message with the booking link will automatically be sent.
Step 4: Automate Interview Confirmation (Available in our Optimize plan)
To automatically send an interview confirmation via WhatsApp, you must first define in the job workflow that candidates who have booked an appointment are automatically moved to the next stage.
Example: Event scheduled → Move to the next stage
👉 Further reading: Get Started with Process Automations
Once the candidate has been moved, an automation can be set up in WhatsApp Hiring to send the event confirmation.
Procedure in WhatsApp Hiring:
Select the stage that is reached after the appointment is booked
Choose a confirmation template
Save the automation
➡️ Candidates will automatically receive a WhatsApp confirmation and can reschedule their appointments themselves if the Event Scheduler link is included as a placeholder.
Manual Sending of WhatsApp Templates
All created Message Templates - both invitations and confirmations - can also be sent manually to candidates at any time.
Useful if:
Interviews need to be coordinated individually
Automation does not apply to all candidates
An appointment needs to be confirmed or rescheduled again
Summary
Candidates independently book interviews via the Event Scheduler
Appointments are automatically transferred to linked calendars (Outlook/Gmail)
Invitations and event confirmations can be sent automatically via WhatsApp
Candidates can reschedule appointments themselves via the confirmation message