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How to send broadcast messages to all your agencies at once

Learn how to send broadcast messages to multiple agencies at once for announcements, updates and notifications.

Updated over 3 weeks ago

You can send broadcast messages to multiple agencies simultaneously using the broadcast message feature.

Sending broadcast messages

  1. Click Jobs in the navigation bar

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  2. Open the specific job you want to send a message about

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  3. Click Assign Agencies.

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  4. Click Add.

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  5. Choose your recipient group:

    • All active agencies

    • Agencies working on specific jobs

    • Custom agency groups

  6. Compose your message

  7. Send the broadcast

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Best practices

  • Use for general announcements only

  • Keep messages clear and relevant to all recipients

  • Include any necessary deadlines or action items

  • Avoid sharing sensitive or job-specific information

  • Consider timing across different time zones

Common use cases

  • Holiday closure announcements

  • System maintenance notifications

  • Updated fee structure announcements

  • New process implementations

  • General policy changes

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