Is time to hire measured in business days or calendar days?
Is time to hire measured in business days or calendar days?
Time to hire counts all days, including weekends.
Why does the report show a visit duration of 0 seconds?
Why does the report show a visit duration of 0 seconds?
0-second visits are bounced sessions. A bounced session is a session that ended after the first page view. During a bounced session, a visitor didn’t click on any internal link. A non-bounced session is a session with at least two page views (one from the initial load and another from interaction). For bounced sessions, the real duration remains unknown because they start and end on the same page, hence the 0-second duration.
Bounced visits are not taken into account when calculating average visit duration.
You can adjust the columns in the report to see which sessions were marked as bounced:
Why is a stage not assigned in the Events report?
Why is a stage not assigned in the Events report?
Here are some possible reasons why some candidates are without a stage or a stage is not assigned in the Events report:
When a candidate schedules an event using the event scheduler link, the stage won’t be assigned to this event and will show as "not assigned" in Reports.
The pipeline was edited, and the stage related to the event was deleted.
The job was not assigned to the event at all.
What is the difference between the “Time spent per stage” report and the “Time to reach per stage” report?
What is the difference between the “Time spent per stage” report and the “Time to reach per stage” report?
The “Time spent per stage” report tracks how long candidates remain in each stage. It calculates the average time a candidate spends in a particular stage before moving to the next one. This metric begins counting from the moment a candidate enters a stage and stops when they move to another stage. As a result, data for candidates in a given stage will only be displayed after they have moved to the next stage.
On the other hand, the “Time to reach per stage” report shows the total time candidates spend in the pipeline before reaching each stage. The time for each stage is measured from the moment the candidate applied, making it cumulative. This report records time in seconds but displays results in seconds, minutes, hours, or days (depending on the duration of the hiring process). Stages like “Applied” and “Sourced” are not included in the results, as candidates enter these stages immediately after applying or being added to the pipeline, resulting in no data for these stages.
In short, while the “Time spent in stage” metric focuses on the duration within each specific stage, the “Time to reach stage” metric tracks the cumulative time taken to reach each stage from the point of application.
How can I download reports?
How can I download reports?
You can download any report in the Analytics tab - just hover over a report and click the three dots next to it.
You can export reports in four formats: PNG, CSV, XLSX (Excel), and PDF.
You can also export an entire board at once. To export a board, click on the three dots next to the + Add report button in the top right corner.
Downloading the details report view is currently not possible.
Why is the number of applications different from the number of candidates?
Why is the number of applications different from the number of candidates?
Applications are only counted if they took place on the Careers site. Candidates added in other ways are not counted as applications but are counted as candidates.
What is the "Other" group?
What is the "Other" group?
When a report includes a secondary grouping, only the 10 largest groups are shown. The "Other" group combines all remaining smaller groups into a single category for simplicity. To view all groups, you can either remove the secondary grouping or click on the "Other" group to see the details.