FAQ - Mailbox
Nour avatar
Written by Nour
Updated over a week ago

Where are emails sent to after a user has been deleted?

  • If the user had been utilizing their Recruitee email address while being part of the account and then decided to leave, any subsequent emails sent to their Recruitee email will now be directed to the "Company inbox" instead.

  • In the event that the user had previously synced their personal email with Recruitee and failed to un-sync it after departing from the company account, any emails from candidates will continue to be sent to their personal mailbox. These emails will no longer be visible within the account they left, preventing other team members from accessing them.


How do I disconnect my email inbox/mailbox?

In order to disconnect your mailbox, kindly navigate to your profile settings and activate the Recruitee mailbox by clicking on the 'Connect' option next to the corresponding box.

By doing so, your personal mailbox will be automatically disconnected.


How do I reconnect my email inbox/mailbox?

In order to reconnect your mailbox, kindly navigate to your profile settings and activate the Recruitee mailbox by clicking on the 'Connect' option next to the corresponding box.

By doing so, your personal mailbox will be automatically disconnected.

Once your mailbox is disconnected, you can re-connect this again by clicking on the “Connect” option next to it.

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