Placeholders are substitute text used in emails and email templates that will be replaced by information based on context. They come in handy when sending bulk- or automated emails as candidate, event, or job information will automatically be inserted into your template. You can also use them when sending a regular email; for example, instead of looking up who is the recruiter or hiring manager for the job, you can insert a placeholder and have the information populated automatically.


In this article:


Inserting placeholders

You can use placeholders wherever you create or send emails or email templates in Recruitee. You can insert them into the subject line and body of your emails in two ways:

  • by selecting them in the placeholder bar.

  • by typing a square bracket and a few characters. We will suggest possible placeholders based on that.

⚠️ Placeholders inserted into the subject line of an email will not populate a preview when you are drafting an email.

⚠️To ensure placeholders interpolating data, always insert an email template via the drop-down menu and select placeholders in the placeholder bar, or from the drop-down after typing a square bracket and a few characters. Do not copy-paste email templates into the editor and do not manually write out placeholders, as they may not interpolate data, and candidates may receive emails with placeholders instead of their data as a result.


Placeholders available in Recruitee

Here’s a list of all placeholders you can use, what information they interpolate, and their limitations.

Category

Placeholder

Description

Limitations

Candidate

candidate.first

The candidate’s first name

candidate.last

The candidate’s last name

candidate.full

The candidate’s full name

candidate.full_email

The candidate’s full name, followed by their email address in brackets

Email sender

email_sender.first

The first name of the team member who is sending the email

Available only in Event invitation and General email templates

email_sender.last

The last name of the team member who is sending the email

Available only in Event invitation and General email templates

email_sender.full

The full name of the team member who is sending the email

Available only in Event invitation and General email templates

email_sender.full_email

The first name of the team member who is sending the email, followed by their email address in brackets

Available only in Event invitation and General email templates

Event

event.full

The type of the event, date, time, and the full names of all interviewers (in the email notification to the candidate) or name of the candidate (in the email notification to interviewers)

Available only in Event invitation email templates

event.link

The link to the view box with event details

Available only in Event invitation email templates

event.location

The event location

Available only in Event invitation email templates

event.date

The date of the event

Available only in Event invitation email templates

event.type

The event type

Available only in Event invitation email templates

event.interviewers

The full names of all interviewers participating in the event

Available only in Event invitation email templates

Hiring manager

hiring_manager.first

The first name of the team member who is assigned to the job as the hiring manager

Not available in GDPR/EEO

hiring_manager.last

The last name of the team member who is assigned to the job as the hiring manager

Not available in GDPR/EEO

hiring_manager.full

The full name of the team member who is assigned to the job as the hiring manager

Not available in GDPR/EEO

hiring_manager.full_email

The full name of the team member who is assigned to the job as the hiring manager, followed by their email address in brackets

Not available in GDPR/EEO

Recruiter

recruiter_per_job.first

The first name of the team member who is assigned to the job as the recruiter

Not available in GDPR/EEO

recruiter_per_job.last

The last name of the team member who is assigned to the job as the recruiter

Not available in GDPR/EEO

recruiter_per_job.full

The full name of the team member who is assigned to the job as the recruiter

Not available in GDPR/EEO

recruiter_per_job.full_email

The full name of the team member who is assigned to the job as the recruiter, followed by their email address in brackets

Not available in GDPR/EEO

General

company

The company name

department

The name of the department which the job is assigned to

Not available in GDPR/EEO

job_offer

The job title

Not available in GDPR/EEO

job_offer.all

Inserted in email body: titles of all jobs which EEO questions relate to; jobs are separated with a comma, e.g., “Software tester, Tech support agent, Junior QA”

Inserted in email subject: title of the first of jobs which EEO questions relate to; followed by “and X other jobs”, e.g., “Software tester and 2 other jobs”

Available only in EEO emails


Interpolating job-related placeholders

When a candidate is assigned to multiple jobs, we fill the job-related placeholders (such as [job.offer], [department], and placeholders from the Recruiter and Hiring manager categories) with information from the job first assigned to the candidate by default. You can adjust the job when sending the email:

If you send the email to one candidate assigned to multiple jobs, you can pick the correct job in the drop-down.

If you send an email to multiple candidates assigned to multiple jobs, a pop-up will appear so you can ensure the placeholders populate with the correct information.

📌If you send an email to multiple candidates directly from within a job, the placeholders will automatically interpolate information from that job.

⚠️ Job-related placeholders do not work with talent pools, archived jobs, jobs you don’t have access to, candidates not assigned to any jobs, and non-candidates!

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