With the upcoming pricing changes from Meta, every outbound WhatsApp message will be charged individually starting October 1, 2026.. This makes it essential to actively manage your messaging volume and set clear limits to avoid unexpected costs.

To help you stay in control, you can define a monthly cap on outbound messages.

If you do not set a limit yourself before October 1, 2026, a default limit will automatically be applied:

👉 Combined, this equals approximately $91 per month in service messaging (based on current pricing).
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These limits ensure you stay within a predictable cost range while still enabling consistent candidate communication.
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You can monitor your outbound message usage directly in your settings in WhatsApp Hiring:

This level of transparency helps you quickly identify high-usage areas and optimize accordingly.
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The most effective way to lower costs is by reducing the number of messages sent per WhatsApp application.
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With Custom Flows, you can configure your WhatsApp Bot to:

Optimizing your application structure can significantly reduce your overall messaging volume - without impacting candidate experience.
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👉 Read more in our Help Center article on Custom Flows

Alternatively, you can also set the Direct & Bot Message Limit to 0. In this case, the bot will be automatically deactivated and you will receive the message from the candidate expressing interest in a job directly in the Recruitee inbox. There are no costs for these incoming messages, so you can continue using WhatsApp Hiring without any additional costs.