When encountering sluggishness with your recruitee account, consider the following steps to enhance performance:

- Attempt accessing Recruitee through a different browser. Is the issue persistent across browsers?

- Explore the option of using an Incognito or Private browsing window. Should your experience improve, the problem might be tied to your browser's cache and cookies. Clearing these might help. Here's an example of how you can do this using Google Chrome.

- It's possible that reduced performance is linked to the device you're using. Test accessing Recruitee on an alternate device, or consult your colleagues to verify if they also face similar issues.

- Ensure a steady and reliable internet connection.

- Alternatively, stay informed about any service disruptions by subscribing to our status page: https://status.recruitee.com/

To reach out to Recruitee's support team, you can use these details

Contact us on live chat: Open a conversation by clicking the "?" icon from the bottom right corner of the page.

Contact us by phone: +31 85 888 0226

Contact us by phone in the US and Canada: +1 888-272-3709

Contact us by email: support@recruitee.com

To reach out to Recruitee's sales team, you can use this form.

When encountering sluggishness with your Recruitee account, consider the following steps to enhance performance:

You can try following these steps to improve the performance of your Recruitee account:

1. Open Recruitee in another browser and try again, does the problem occur here as well?

2. Open an Incognito/Private window of your browser. If your experience improves, the issue could be related to your browser cache and cookies. You can try to clear your browser cache and cookies. Here is an example of how you could do it with Google.
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3. Decreased performance could also be related to the device you are using. Please try to open Recruitee on another device or confirm with your colleagues whether the issue also occurs on their end.

4. Make sure your internet connection is stable.

5. Alternatively, you can stay updated on any outages with subscribing to our status page: https://status.recruitee.com/

Located at the footer of every email sent from Recruitee, you'll find an unsubscribe alternative.

Kindly utilize this option if you prefer not to receive further communications from us.

You can stay updated on any outages by subscribing to our status page: https://status.recruitee.com/

You can find the company id in Recruitee by one of these steps:

Sandbox environments are available to our LEAD customers. Please find more information about the included features per plan here.

Before we can enable SSO for your Recruitee account you will need to generate the Metadata XML file in your SSO provider.

We currently support four SSO providers:

- Okta

- Microsoft Azure Active Directory

- Google Apps

- Auth0

After you (or the administrator in your SSO tool) have generated the file, you can then proceed to upload this under Settings > Company settings > Single sign-on (SSO) > Upload file. Subsequently, we can then go ahead with enabling SSO for your account.

More information can be found in our Single sign-on (SSO) Overview.

Please keep in mind:

- All logged-in users will be logged out of Recruitee after SSO was activated.

- Users won't be able to log in with their old Recruitee login credentials after SSO was activated.

We base most new features and updates on users' feedback so your feedback is very helpful and valued.

Any and all feedback can be shared by our customers via a Support chat or email, as well as directly through our Product Feature Roadmap.

What happens next after a feedback idea was raised:

To log into the product board, you simply need to use your Recruitee credentials.

And to learn about how we make product roadmap decisions, you can read more here.

Note: Lead customers will have the option to receive training by our Customer Success team.

However, allow me to introduce to you our new initiative Classrooms, a live Webinar series on different topics within Recruitee. In the following overview, you can check out the topics. During these sessions, you can learn how to use various features in Recruitee in order to improve and optimize your internal workflows. 🙌

You can find more information about Recruitee Classrooms here.

Additionally, we have some materials to share with you to get you up and running, you can find them here: