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How do I configure Tellent's Event Scheduler to manage interviewer availability and customize time slot behavior?

Updated over a week ago

Configuring Tellent’s Event Scheduler for Managing Availability and Customizing Time Slots

Tellent’s Event Scheduler is a powerful tool for coordinating schedules between interviewers and candidates. To help you maximize its effectiveness, this article explains how to configure settings for interviewer-specific availability, manage time slot intervals, and address common scheduling concerns such as irregular start times.

Setting Up Interviewer-Specific Availability

To ensure candidates only see availability from a specific interviewer’s calendar:

  1. Create a Scheduling Link: Add the desired interviewer under the "Interviewers" section when creating or editing the scheduling link.

  2. Connect the Interviewer’s Calendar: Make sure the selected interviewer’s personal calendar is connected to Tellent so that their availability aligns with the Event Scheduler.

  3. Adjust Availability: Modify the interviewer’s availability settings as needed to reflect the desired time slots.

Note: If multiple interviewers are added to the scheduling link, the scheduler will calculate availability for either all interviewers or select the first available time slot based on preferences, rather than restricting to just one interviewer.

Understanding Time Slot Intervals and Scheduling Logic

The Event Scheduler determines time slots based on three main factors:

  1. Interval Settings: The “Start time slots every” option sets the spacing between appointment start times (e.g., every 30 minutes). - Time slots will respect the designated interval. - However, this does not lock meetings to standardized times (e.g., 9:00 or 9:30). Candidates may see options like 9:25 if this aligns with an opening in the connected calendar.

  2. Calendar Availability: The scheduler calculates open slots based on what’s available in the connected interviewer calendars. Ensure all calendars are correctly linked and synchronized with Tellent.

  3. Meeting Duration: The scheduling duration (e.g., 30 minutes) will always be enforced, even if the default time slots appear irregular.

Addressing Non-Standard Start Times

Users often seek to restrict scheduling to standardized times (e.g., exactly on the hour or half-hour). While Tellent’s Event Scheduler enforces intervals and duration rules, it does not guarantee exact start times. Here’s how to manage this:

  1. Add Buffer Time: You can insert padding between meetings by configuring buffer times in your scheduler settings. This helps prevent back-to-back scheduling and creates a more uniform appearance for available time slots.

  2. Consider Alternatives: While specific start times (e.g., avoiding 25 minutes past the hour) cannot be strictly enforced, aligning calendar availability and intervals can help reduce irregular times.

Summary

By effectively configuring the Event Scheduler’s interviewer availability and time slot settings, you can create a streamlined workflow tailored to your scheduling needs. Remember to:

  • Connect personal calendars for accurate availability.

  • Adjust interval and duration settings to suit your preferences.

  • Leverage buffer time to avoid back-to-back booking issues.

For further assistance, consult Tellent's support resources or contact our customer service team.

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