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How we calculate your payment when you change your subscription
How we calculate your payment when you change your subscription

What you will pay when you upgrade or downgrade

Updated over 7 months ago

⚠️ The information in this article applies to subscriptions based on web offers only. For manual subscriptions, please reach out to via our chat.

You can upgrade or downgrade your plan.

You can also change from a monthly to a yearly payment (or vice versa) at any time. If you choose to do this, your billing period changes and start on the current date. The unused time on your current plan is added to your account in the form of credits.

Upgrading

When upgrading your plan, you immediately pay the upgraded subscription price for the remainder of the billing period. 

Example

Your billing period is from 07 March until 06 April, so you prepaid your subscription on 07 March. On 16 March, you decide to upgrade your plan.

Here is a breakdown of your payment:

([Amount of the plan upgraded to] - [Amount of the previous plan])

x [Time left in the billing period (from 15 March until 06 April)] / [Full billing period (07 March until 06 April)]


= Amount to be paid

Downgrading

When you downgrade, the prepaid amount will be credited in the next invoice(s).

Example

Your billing period is from 07 March until 06 April, so you prepaid your subscription on 07 March. On 15 March, you decide to downgrade your plan.

Here is a breakdown of your payment:

([Amount of the previous plan] - [Amount of the plan downgraded to])

x [Time left in the billing period (from 15 March until 06 April)] / [Full billing period (07 March until 06 April)]


= Amount to be credited in the upcoming invoice(s)

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