Great communication is one of the core foundations of a great candidate experience. To help you keep all of your recruitment data in one place, we've built email functionality within Recruitee. 

If you click on the mailbox tab on the left side of your dashboard in Recruitee, you'll see that you have multiple inboxes. We've optimized them to make the most out of your team collaboration.

Here we'll explain your options within your mailbox.

Under "My email"

  • "Inbox": All emails candidates sent directly to you. NOTE: If an email address outside your candidate database sends a message to your Recruitee email address, it will also land in the "Non-candidates" folder (explained below).
  • "Sent": All emails you send to candidates and to email addresses outside your candidate database.

Under "Team's email"

  • "All candidates": All email exchange between your team and the candidates in the Jobs you have access to.
  • "Followed candidates": All email exchange between your team and the candidates you follow. 
  • "Followed Jobs": All email exchange between your team and the candidates in the Job(s)/Talent Pool(s) you follow.
  • "Archived": All emails archived by you and your team.

 Under "Incoming CV"

  • "Company inbox": Where recruiters/employees can forward CVs to your company account without having to specify which Jobs/Talent Pools they should be in. NOTE: You can only see this folder if you have the Administrator role or another role that allows "Access all existing Jobs' data".

NOTE: For safety reasons, you cannot add existing email addresses in your candidate database to the CC or BCC field of Recruitee Mailbox. If you want to bulk email multiple candidates, please read here.

To learn more about syncing your mailbox, sharing candidate CVs, customizing your email, working with email templates and more, you can check out our Email help center collection here.

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